End of Year Letter

Dear Friends and Partners,

May this note find you and yours well and healthy! WOW! 2021 is winding down and we are still living in unprecedented times! We want to start by thanking you and your colleagues for allowing us the privilege to work with you and your organization. We started the year filled with optimism about health and world unity, and yet today, much of the world remains fragmented and many areas still require our patience. In some ways, the world has rebounded while in other ways we feel as though it’s 2020 all over again when the unusual has become the usual.

Like most, we remain hopeful about 2022 and believe we have made all the right moves, adapted, and prepared for another year of surprises, a new normal, and lots of successes. We have found that over-communicating and full transparency are the keys to our/your sanity and success. We promise this will not change and we will stay on top of our responsibilities and commitments.

I am extremely thankful and proud of our team at PromoShop! Most of our internal services have successfully shifted to working from home, and we have turned our headquarters into a fulfillment and kitting facility! We have shipped more packages to people’s homes and around the globe this year than in our 23 plus years combined. We have hired in the right departments, and we continue to look for talent to join our organization. This year our sales will surpass those of our best year ever, we thank you for your support and we recognize the commitment of those in our organization to make this happen.

Our supply chain remains in a precarious place. On the factory side, the workforce has evolved, and many have not returned to their past jobs as quickly as we were hoping. Most manufacturers have made the necessary arrangements however our lead times have been extended and product availability is still a challenge. Here in Los Angeles County, we are still waiting for suppliers to unload all the boats still stuck at our ports so they can return to their port and pick up what’s already awaiting the next order.

Our global manufacturing partners must also contend with health and virus breakouts, which have been closing entire towns when an outbreak occurs. Lastly, the weather has wreaked havoc with power outages, and some have suffered severe destruction. None of this is new, what’s new is the global impact from COVID, and the unprecedented effects it has taken on all of us!

Despite all that has changed, we believe there is light ahead and we know the future holds opportunities for innovation and stronger partnerships. As we look forward to 2022, please stay positive and optimistic. Please know we are here, and we continue to service all verticals and all product categories. Shipping times have changed, and we are watching stock carefully, but this is the time for creativity and new solutions, and we look forward to partnering with you on any projects you may have ahead.

Thank you and wishing you and yours a HEALTHY HAPPY NEW YEAR!

Memo Kahan
President